Service With a Heart
Hiring a plumber shouldn’t feel like a gamble. Unfortunately, not every company that shows up in a Google search has the licensing, insurance, experience, or integrity to do the job right. Crown Plumbing & Restoration has been serving San Antonio since 2006, and we’ve seen the damage that unlicensed or unqualified work can cause. These FAQs help you know what to look for — and what to watch out for.
San Antonio has several well-reviewed plumbing companies, and Crown Plumbing & Restoration is proud to be among them with over 300 five-star reviews from local homeowners. When evaluating top-rated plumbers, we recommend looking beyond just the star rating. Check the recency of reviews — a company with great reviews from three years ago but nothing recent may have changed. Read what customers actually say about communication, pricing transparency, and whether the work was done right the first time. Also verify that the company holds a current Texas plumbing license and carries proper insurance. A high rating on Google combined with a valid license, current insurance, and consistent recent feedback is the strongest indicator of a trustworthy contractor. We encourage you to compare us against any other plumber in San Antonio — our reviews speak for themselves.
The Better Business Bureau maintains a directory of accredited plumbing businesses in the San Antonio area, and we encourage homeowners to check it as part of their research. BBB accreditation means the company has committed to certain standards of trust and customer service, and the BBB profile shows any complaints filed and how they were resolved. Crown Plumbing & Restoration maintains strong customer satisfaction through transparent communication and quality work. You can search for any San Antonio plumbing company on the BBB website to view their rating, accreditation status, complaint history, and customer reviews. We recommend using the BBB as one data point alongside Google reviews, license verification, and direct conversations with the contractor.
Reputable San Antonio plumbing companies prominently display their licensing and insurance information on their websites, and Crown Plumbing & Restoration is no exception. We hold Texas plumbing license RMP 13247, carry comprehensive insurance coverage, and have been licensed and operating in San Antonio since 2006. If a plumbing company doesn’t show their license number on their website, that should raise a flag. You can verify any Texas plumbing license through the Texas State Board of Plumbing Examiners (TSBPE). Beyond licensing, ask about insurance — a legitimate plumber should carry both general liability and workers’ compensation coverage. If a worker is injured on your property and the company doesn’t carry workers’ comp, you could be liable. We’re happy to provide proof of both licensing and insurance to anyone who asks.
You can verify any plumber’s Texas license through the Texas State Board of Plumbing Examiners (TSBPE), which maintains a public database of licensed plumbing professionals. The City of San Antonio also requires contractor registration through the Development Services Department for plumbing work within city limits. When hiring a plumber, ask for their license number and verify it yourself — it takes less than five minutes and protects you from unlicensed operators. Crown Plumbing & Restoration holds license RMP 13247 and we encourage you to verify it. Beyond the license itself, ask how long the company has been operating, whether they carry insurance, and whether they pull permits for work that requires them. Licensed plumbers are accountable to the state board, which gives you recourse if something goes wrong.
Knowing who you’re letting into your home matters, and reputable San Antonio plumbing companies take employee screening seriously. At Crown Plumbing & Restoration, the safety and comfort of our customers is a top priority. We encourage all homeowners to ask any plumbing company about their hiring practices before scheduling service. Specifically, ask whether technicians undergo background checks, whether the company has a drug-testing policy, and whether employees are direct hires or subcontractors. A company that invests in screening its employees demonstrates a commitment to professionalism and customer safety that goes beyond just fixing pipes. You deserve to feel safe and comfortable with the people working in your San Antonio home.
Crown Plumbing & Restoration maintains an active online review presence with over 300 five-star reviews from San Antonio homeowners on Google. We believe our work speaks for itself, and customer feedback is the most honest reflection of what it’s like to work with us. When evaluating any San Antonio plumber, we recommend checking their Google Business Profile for reviews, looking at their website for before-and-after photos of completed projects, and reading the specific details in customer testimonials. Photos of past work are especially valuable because they show the quality of installation, the cleanliness of the workspace, and the scope of projects the company handles. We’re proud of the work we do and the relationships we build with San Antonio families.
New construction plumbing requires a specific skill set — working from blueprints, coordinating with builders and other trades, handling rough-in inspections, and meeting construction timelines. Crown Plumbing & Restoration’s primary focus is on service, repair, remodeling, and restoration plumbing rather than ground-up new construction. However, our reconstruction and remodeling experience means we’re very comfortable with rough-in work, fixture installation, and code compliance for renovation projects that involve significant structural changes. If you’re a builder looking for a plumbing subcontractor for new construction in San Antonio, we’re happy to discuss whether the project is a good fit for our team. For homeowners renovating or rebuilding after damage, our reconstruction team handles the plumbing as part of the overall project.
